Frequently Asked Questions!
REGISTRATION
All conference registration is now done online by you, NOT the SWWA office.
You will need to login with your Member ID. If you have forgotten your password, ask for a password reset. Do not create a new account.
Additional details:
1. You must be a member in good standing to attend the conference.
2. Membership renewals follow the anniversary date of your initial membership purchase.
3. Memberships are in the name of the individual, not the employer or company.
4. Payment options include EFT (etransfer), MasterCard, and Visa. If choosing the EFT option, the system will state where to send the payment. You will then need to enter the confirmation number into the box.
5. Payment is due at the time of online registration. For those GST Exempt, you will need to submit the GST as there is no way to remove it from the system.
6. Conference attendees are eligible to earn 1.0 CEU if they attend and meet all the requirements. A gold sticker will be placed on the certificate at the end of the final session. The registered conference attendee must receive the sticker; it can not be completed by someone else.
Conference FAQs
Email the office at office@swwa.ca and let us know who the credit was issued to and who will be using it. Credits given to a community or employer can be used by anyone who is part of the group.
Note: Previous credits must be used in 2024 as NEW credits are no longer being issued.
This is now part of the conference registration form, so please make note of any dietary restrictions as we will not be contacting you prior to the conference.
100% refund will be issued if cancelled IN WRITING prior to October 25, 2024.
As of October 26, 2024, no refunds will be issued. No exceptions.
The deadline for replacements is October 15, 2024 as a new name tag must be created.
Please register the replacement through the office by emailing office@swwa.ca.